Política de privacidad

 

Privacy Policy

Last Updated: March 26, 2026

This Privacy Policy describes how ClutchGear (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website or otherwise communicate with us (collectively, the "Services").

AquaVox is powered by Shopify, which enables us to provide these Services to you. By using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site. We collect:

  • Contact Information: Including name, shipping address, billing address, phone number, and email address.

  • Financial Information: Including credit/debit card numbers, payment method, payment confirmation, and other billing details (processed through secure payment gateways).

  • Account Information: Including username, password, security questions, and account preferences.

  • Transaction Information: Including items viewed, items in your cart or wishlist, purchase history, returns, and cancellations.

  • Customer Support Communications: Information you provide when communicating with us, such as support tickets or feedback.

  • Device & Technical Information: Including IP address, browser type, network connection, device information, and unique identifiers collected through cookies and similar technologies.

2. Sources of Information

We collect your personal information from:

  • Directly from you: When you place an order, create an account, or contact us.

  • Automated Technologies: Via cookies and pixels when you navigate our Site.

  • Third Parties: From service providers (like Shopify), payment processors, and marketing partners.

3. How We Use Your Personal Information

We use your information to provide a seamless shopping experience:

  • Service Delivery: To process payments, fulfill orders, manage your account, and arrange shipping/returns.

  • Marketing & Advertising: To send promotional emails or text messages and show you targeted ads for products we think you’ll love.

  • Security & Fraud Prevention: To protect our Site and your transactions from fraudulent or malicious activity.

  • Communication: To provide customer support and notify you about updates to your orders or our policies.

  • Legal Compliance: To comply with applicable laws and respond to legal requests.

4. Disclosure of Personal Information

We may share your personal information with:

  • Shopify & Service Providers: Third parties who help us with IT management, payment processing, data analytics, and shipping.

  • Marketing Partners: To show you personalized advertisements based on your activity across different websites.

  • Business Transfers: In the event of a merger, sale, or bankruptcy.

  • Legal Obligations: To comply with subpoenas, search warrants, or other legal processes.

5. Relationship with Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage and databases. For more information, you may want to read Shopify’s Privacy Policy.

6. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at vanzio.contact@gmail.com to request its deletion.

7. Security and Retention

While we implement industry-standard security measures, no method of transmission over the Internet is 100% secure. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Your Rights and Choices (U.S. State Privacy Rights)

Depending on where you live in the U.S. (e.g., California, Virginia, Colorado), you may have specific rights regarding your personal information, including:

  • Right to Access: Request to know what data we hold about you.

  • Right to Deletion: Request that we delete your personal information.

  • Right to Correction: Request that we fix inaccurate information.

  • Right to Opt-Out: You can opt-out of targeted advertising or the "sale/sharing" of your data by using the "Unsubscribe" links in our emails or contacting us directly at vanzio.contact@gmail.com.

9. International Transfers

Your information may be transferred to and processed in countries outside of your own, including the United States and Canada, where data protection laws may differ from those in your jurisdiction.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Email: vanzio.contact@gmail.com

  • Address: Doctor Marañón 33, V, 46200, ES.